Privacy Policy

Last Updated: 5 February 2026

Introduction

Dato Sen Claro ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Property information related to energy efficiency assessments
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, navigation patterns)
• Communication preferences and correspondence history

How We Use Your Information

We use collected information for the following purposes:

• Providing energy efficiency consultations and assessments
• Responding to inquiries and communication requests
• Improving our website and services
• Sending educational content about energy efficiency (with your consent)
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations and protecting our rights

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or subscribe to communications
• Contractual necessity when providing requested services
• Legitimate interests in operating and improving our business
• Legal obligations under Slovenian and EU law

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in website operations and communications
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement or regulatory authorities when legally required
• Business successors in case of merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under GDPR and Slovenian law, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner of Slovenia

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality and analyze usage. You can control cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your data is primarily processed within the European Economic Area. If transfers outside the EEA occur, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Information

For questions about this privacy policy or to exercise your rights, contact us at:

Dato Sen Claro
Tržaška c. 68 A
1111 Ljubljana, Slovenia
Email: info@datosenclaro.com
Phone: +386801400